Privacy Policy

Last Updated: May 27, 2026

This Privacy Policy (the “Policy”) applies to your use of the website located at

https://www.orignmed.com (the “Site”), operated by RSMED Florida, LLC (“RSMED,” “we,” “our,” or

“us”), including any mobile sites, domains, sub-domains, or webpages through which this Policy is made

available. Because your privacy is important to us, we want you to understand how we collect, use, store,

and disclose your personal information. Please note that our telehealth services are currently only

available to individuals who are physically located in Florida, though our Site and affiliate programs may

be accessed nationwide by individuals 18 years of age or older. Capitalized terms used and not defined in

this Policy have the terms assigned to them in our Terms and Conditions, as the context requires.

Protected Information.

When you create an account with RSMED, you create a direct customer relationship with RSMED that

enables you to access or use the various functions of the Site and Service as a User. As part of that

relationship, you provide information to RSMED, including but not limited to your name, email address,

shipping address, phone number, and certain transactional information, which we do not consider to be

“protected health information” or “medical information.” This Policy applies primarily to general

information collected through the Site and your direct customer relationship with RSMED as a user of the

Site and Service.

However, in using certain components of the Service, you may provide health or medical information that

may be protected under applicable laws. RSMED is not a “covered entity” under the Health Insurance

Portability and Accountability Act of 1996 and its related regulations and amendments, as amended from

time to time (collectively, “HIPAA”). One or more of the Providers, Pharmacies, or Labs may or may not

be a “covered entity” or “business associate” under HIPAA, and RSMED may in some cases be a

“business associate” of a Provider or a Pharmacy. It is important to note that HIPAA does not

necessarily apply to an entity or person simply because there is health information involved, and

HIPAA may not apply to your transactions or communications with RSMED, the Providers, the

Labs, or the Pharmacies.

To the extent RSMED is deemed a “business associate,” and solely to the extent of its role as a business

associate, RSMED may be subject to certain provisions of HIPAA with respect to “protected health

information” (as defined under HIPAA) that you provide RSMED or the Providers (“PHI”). Separately,

any medical or health information that you provide that is subject to state-specific protections under

applicable laws (together with PHI, collectively, “Protected Information”) will be used and disclosed

only in accordance with such applicable laws. However, any information that does not constitute

Protected Information under applicable laws may be used or disclosed in any manner permitted under this

Policy. Protected Information does not include information that has been de-identified in accordance with

applicable laws.

The Providers have adopted a Notice of Privacy Practices that describes their use and disclosure of your

Protected Information. By accessing or using any part of the Service, you acknowledge that you have

received the Notice of Privacy Practices from your Provider.

By accessing or using any part of the Service, you understand that any information that you submit to

RSMED that is not intended and used solely for the provision of diagnosis and treatment by Providers,

laboratory services by the Labs, or prescription fulfillment by the Pharmacies, is not considered Protected

Information and will be subject only to this Policy and applicable state laws that govern the privacy and

security of such information. For the avoidance of doubt, information you provide to us in order to

register and set up an account on the Site, including name, date of birth, username, email address,

shipping address, and phone number, are not considered Protected Information.

Collection of Personal Information

We collect different types of information depending on how you interact with the Site, the services you

use, and the choices you make. We collect information about you from different sources and in various

ways when you use the Service, including:

Information You Provide Directly

We may collect personal information that you provide us, in connection with:

Inquiries. If you contact us directly, we may collect the contact information that you provide

including your name, email address, telephone number, message content, and/or any additional

relevant information you provide us.

Account Registration. If you register for an online account, we collect information such as your

name, username, password, email address, shipping address, and phone number.

Payments. If you make a payment in connection with the Services through third-party platforms,

we may receive limited personal information associated with the transaction, such as your name,

email address, and transaction-related details. Payment processing is handled by third-party

providers, and we do not collect or store full payment card information.

Content and Files. This includes photographs, videos, documents, and other files you upload to

the Service, email messages and other communications you send to us if you sign up to receive

emails or SMS text messages, and communications sent through RSMED’s messaging platforms.

Resource Downloads. If you download free resources from the Site, such as our Free Peptide

Guide, we may collect your name, email address, and phone number to provide the requested

materials and send you related communications.

Social Media. If you interact with our social media pages, we may collect personal information

that you provide, such as your contact details and communications.

Partner and Affiliate Applications. If you apply to join our Partner Coach or Affiliate

programs, we may collect your contact information, professional details, and any other

information you submit to evaluate your application and manage our business relationship.

Information Provided by Third Parties

We may receive limited personal information about you from third parties, such as marketing partners or

analytics providers, to support our marketing efforts and to understand, operate, and improve our Site and

services.

Information Collected Automatically & Cookies

We may automatically collect the following information when you use the Site: IP address, device

hardware and software information, browser information, usage or access time, and other analytics

information, including using cookies and other similar technologies, which help us understand and

improve the Site. The Site may place cookies on your device’s browser to store and retrieve information

including your preferences, and the webpages on the Site that you accessed. You may be able to disable

or prevent the setting of cookies by adjusting your browser settings; however, disabling cookies may

prevent you from accessing certain areas of the Site. Cookies we may set include:

Functional. Cookies may be used that are essential for the functionality of the Site.

Communications. Cookies may be used to remember your communication preferences and to

display relevant notifications.

Analytics. Cookies may be used to perform analytical functions, such as measuring and

improving the performance of the Site. Information collected from such cookies will be de-

identified or aggregated.

Marketing. Cookies may be used by third-party partners to support marketing and advertising

efforts.

How We Use Your Information

We use the personal information we collect for the purposes described in this Policy or as otherwise

disclosed to you, subject to the limitations addressed in the Protected Information section above. For

example, we use personal information for the following purposes:

Services and Site Operations. We may use your information in connection with providing the

Service and operating the Site. For example, we may use the information to provide, operate, and

maintain services, provide support, process transactions, notify you about changes to our Site or

Service, respond to inquiries, and prevent fraud.

Legal. We may use your information to protect our legal rights, including for fraud prevention,

and to comply with our legal obligations.

Marketing. We may use your personal information to send you marketing communications via

email or SMS text message, subject to your communication preferences and applicable law. You

may opt out of receiving such communications at any time by following the instructions provided

in the messages (e.g., clicking an unsubscribe link or replying STOP).

Communications. To send you information about RSMED, the Providers, the Pharmacies, or the

Labs, including appointment confirmations, invoices, updates, security alerts, support, and

administrative messages, and to communicate with you to facilitate the telehealth Service,

including on behalf of your Provider(s).

Customer Support. To provide customer support, fulfill your requests, and respond to your

questions, and to place and track orders for products or services on your behalf.

Confirm Identity. We may use your information to confirm your identity.

Analytics. We may use de-identified or aggregated information to improve our Site and services.

Evaluation. We may use your information to evaluate your eligibility and suitability for our

services, including our Partner Coach and Affiliate programs.

How We Disclose Your Information

We do not sell your personal information for monetary consideration. We disclose personal information

as described below as we determine necessary to complete your transactions or provide the services you

request or authorize through the Service, or with your consent as required by applicable law. Subject to

the limitations described in the Protected Information section above, we may disclose each category of

personal information described above, in connection with the provision of the Service or as otherwise

permitted or required by law, to the third parties described below. For example, we may disclose

information about you to:

Providers, Pharmacies, and Labs. To facilitate information disclosure between you and the

Providers, Pharmacies, and Labs, as applicable, to enable them to provide healthcare services to

you via the Service, and to collect payment on their behalf.

Service Providers. We may disclose your personal information with our service providers and

vendors working on our behalf to assist us in providing our services, including intake platforms,

scheduling tools, secure messaging providers, payment processors, and email service providers.

Such entities are contractually obligated to protect personal information consistent with

applicable law and their contractual obligations to us and do not have any right to use your

personal information beyond what is necessary to provide services to us.

Third-Party Tools. Certain features of the Site may be facilitated by third-party platforms (e.g.,

messaging services). Your use of such tools may be subject to their own terms and privacy

policies. We do not control and are not responsible for the privacy practices of such third parties.

Marketing. We may disclose personal information to marketing partners and advertising

networks as reasonably necessary to market our services.

Legal & Protection. We may disclose your personal information if legally required, or to

investigate fraudulent activity or breaches of security, or to protect our (or any third party’s)

rights.

Merger. We may disclose your information if we are merged with or acquired by another entity,

however, such entity would be contractually obligated to comply with this Policy.

Non-Personal Information

We may de-identify your information and use or disclose such de-identified or aggregated information for

any business or other purpose not prohibited by applicable law.

Data Security and Retention

Consistent with industry standards, we take reasonable technical and organizational measures to secure

your personal information. However, no method of data transmission or storage can be 100% secure;

accordingly, we are not able to guarantee its security. We will maintain your personal information for no

longer than is necessary for the purposes for which it was collected, as may be permitted by law.

Data Transfers

We are a United States entity whose servers are housed in the United States. If you access the Site from

outside the United States, you acknowledge that your information may be transferred to and processed in

the United States. All information you provide to us, and all information we collect, is primarily

processed and stored in the United States and governed by United States law.

No Data Collected from Children

The Site is intended for use by adults. We do not knowingly collect personal information from individuals

under 18. If we obtain actual knowledge that personal information from an individual under 18 has been

collected, we will take steps to delete such information promptly.

Do Not Track

We do not currently respond to “Do Not Track” signals or other similar opt-out mechanisms, other than

those specifically set forth in this Policy, including general web browser “Do Not Track” settings.

Your Rights

Depending on the jurisdiction where you are located, you may have the following rights with respect to

your personal information depending on the requirements of applicable law:

The right to access the personal information that we have collected about you.

The right to know what personal information we have collected about you, including the

categories of personal information, the categories of sources from which the personal information

was collected, the business purpose for collecting or sharing personal information, the categories

of third parties to whom we disclose such personal information.

The right to know whether your personal information is sold or disclosed, and to whom.

The right to limit the use and disclosure of your sensitive personal information.

The right to request that we delete all or some of the personal information that we have collected

about you.

The right to request that we correct any personal information that we have collected about you

that is inaccurate or incomplete.

The right to receive the personal information that we hold about you in a portable and, to the

extent feasible, a readily usable format that allows you to transmit this information to another

entity.

The right to opt out of the use of your personal information for the purposes of targeted

advertising.

The right to say no with respect to the sale of your personal information.

The right to opt out of the sharing of your personal information.

The right to opt out of the use of your personal information for the purposes of automated

decision making or profiling.

The right to equal service and price, even if you exercise your privacy rights.

The right not to be discriminated against based upon your exercise of your privacy rights.

You may exercise any of the foregoing rights by emailing us at [email protected]. Prior to complying

with any request, we will need to verify your identity. To verify your identity, you will need to provide us

with certain personal information with such request(s), including, your name, email address, username,

and any other identification information as may be required to verify your identity in accordance with

applicable law. Please note, we may be unable to process your request(s) if you do not provide us with all

such information. You may designate an authorized agent to exercise your rights on your behalf. In

addition to providing your information, such agent will be required to verify that he/she has the authority

to submit requests on your behalf. We will do so by asking your agent to submit a valid power of attorney

executed by you. Please note that we may not be able to process your request if you and your designated

agent do not provide us with such information.

We will respond to most requests within 30 to 45 days of receipt, depending upon where you reside,

however, some requests may take longer. We will notify you in writing if we need more time to respond.

Please note, we can deny your request(s) if certain exceptions in the law apply. If we deny your

request(s), we will provide you with the reasons for such denial. You have the right to appeal a denial.

You may submit an appeal to us at the contact information provided above. We will respond to most

appeal requests within 45 to 60 days of receipt thereof, depending upon where you reside, however, some

requests may take longer. We will notify you in writing if we need more time to respond. In our response

to your appeal, we will inform you of any actions taken, or not taken, and the reasons regarding same.

Please note, although typically, we do not charge a fee to process requests, we may charge a fee for a

subsequent request within a 12-month period.

Links

The Site may contain links to websites operated by third parties. We provide such links for your

convenience only; we do not control such third-party websites and are not responsible for the privacy

practices of their operators. It is your responsibility to understand their privacy practices. The inclusion of

such links on the Site does not imply an endorsement of the material on such websites or any association

with such operators.

Changes to the Policy

We may update this Policy from time to time. If we make any updates to this Policy, we will change the

“Last Updated” date at the top of this webpage. We encourage you to review the Policy from time to time.

We may provide additional notice of such changes via email or SMS text message.

Contact Information

We welcome your comments or questions regarding this Policy. Please email us at [email protected].